This accessibility toolkit from the National Disability Authority will help you to make your services, buildings, information, and websites more accessible to customers with disabilities.
Watch a 17-minute presentation about the Accessibility Toolkit.
Where do I start?
Customer service staff
- Provide disability equality training to staff
- Consult customers with disabilities
- Consider accessibility when procuring
- Make your services more accessible
- Make your buildings more accessible
- Plan safe evacuation for all customers and staff
- Make your information more accessible
- Make your websites more accessible